Privacy and Cookie Policy
1. Introduction
This Privacy and Cookie Policy applies to all websites operated by the European Chess Union (ECU), including https://ecuhub.eu and affiliated platforms. ECU is an independent association founded in 1985 in Graz, Austria, with its seat in Switzerland.
Address: Rainweidstrasse 2, CH-6333, Hunenberg See, Switzerland
ECU is dedicated exclusively to chess and related activities—sporting, cultural, educational, and more—and is the sole organization authorized to organize official European Chess Championships.
2. Ownership
The European Chess Union (ECU) is the legal owner and operator of https://ecuhub.eu, including its eCommerce activities, educational courses, and member services.
3. Data Collection and Usage
We collect personal data through the following means:
• Account Registration: Name, email, address, and phone number.
• Purchases: Billing and shipping addresses, payment details (processed securely via third-party gateways), and purchase history.
• Course Enrollment: User activity, progress, and course completions.
• Comments: When users leave comments, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string for spam detection.
• Contact Forms: Data provided voluntarily for communication purposes.
4. Cookies
We use cookies for user convenience, site functionality, analytics, and advertising.
4.1 Necessary Cookies
• Temporary cookie to determine if your browser accepts cookies (deleted when you close your browser).
• Login cookies (persist for 2 days or 2 weeks with “Remember Me”).
• Screen options cookies (1 year).
• Post-edit cookie (expires after 1 day).
4.2 eCommerce Cookies
• Store cart data and user preferences to ensure smooth shopping experiences.
• Transaction data is used for order fulfillment, customer support, and legal compliance.
4.3 Analytics and Advertising Cookies
• Google Analytics: Tracks user interactions (pages visited, time spent) to improve website functionality.
• Facebook Pixel: Tracks user behavior for relevant Facebook/Instagram ads and conversion analysis.
• LiteSpeed Cache: Optimizes site performance and page loading, using server-side cookies.
5. Embedded Content and Third-Party Services
Articles, videos, and other embedded content behave as if you visited the external website. These may collect data, use cookies, and monitor interactions. We advise reviewing the privacy policies of these third parties.
We use third-party services for payments (Stripe, PayPal, etc.), analytics (Google), and advertising (Meta/Facebook).
6. Data Sharing and Transfers
• Payment Providers: Process payments securely and do not store full card details on our servers.
• Spam Detection: Visitor comments are checked via automated services (e.g., Akismet).
• Data Transfers: Services like Google Analytics and Facebook Pixel may transfer data outside the EU/EEA under their privacy frameworks.
7. Data Retention
• Comments: Retained indefinitely for follow-up comment recognition.
• User Profiles: Registered users can view, edit, or delete personal information (username cannot be changed).
• Order History: Retained for accounting, legal, and customer service purposes.
8. Your Rights
Under GDPR, you have the right to:
• Access your personal data.
• Request data correction or deletion.
• Request data portability.
• Object to processing for marketing purposes.
• Withdraw consent at any time (where processing is based on consent).
To exercise these rights, please contact us via [info@ecuhub.eu] or through your user profile settings.
9. Data Security
We use industry-standard encryption and security protocols to protect your data, including SSL certificates and secure payment gateways.
10. Media Uploads
Avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.
11. Policy Changes
We may update this policy to reflect changes in legal requirements or our services. Users will be notified of significant changes via email or website notices.
12. Contact Us
For any questions regarding this policy or your data:
European Chess Union (ECU)
Rainweidstrasse 2, CH-6333, Hunenberg See, Switzerland
Email: info@ecuhub.eu
Effective Date: 15.03.2025
Last Updated: 18.03.2025